ALL-Accor Live Limitless
ALL – Accor Live Limitless is Accor Hotels’ loyalty program that allows members to earn and redeem points for hotel stays, experiences, and other rewards across Accor’s global network of hotels, resorts, and residences.
As an ALL member, you can earn points by staying at Accor Hotels properties or by using services provided by their partners. You can then redeem these points for a range of rewards, including free hotel nights, room upgrades, dining experiences, and more.
ALL has several membership tiers – Classic, Silver, Gold, and Platinum – each with its own set of benefits and rewards. Members can enjoy benefits such as early access to hotel sales, personalized offers, and discounts on hotel stays.
ALL members can also earn status points, which can help them advance to higher membership tiers and unlock additional benefits. For example, members who earn enough status points can achieve Platinum membership, which includes perks such as room upgrades, access to executive lounges, and free breakfast.
ALL offers a comprehensive loyalty program that allows members to earn and redeem points across Accor Hotels’ diverse portfolio of hotel brands and hospitality services.
Here’s a complete guide to ALL – Accor Live Limitless:
Membership tiers
ALL – Accor Live Limitless has four membership tiers, each offering different benefits and perks based on the number of points earned by members in a calendar year:
- Classic: This is the entry-level membership tier, and members are automatically enrolled when they sign up for the program. Classic members earn 25 points for every €10 spent on eligible hotel stays and can redeem their points for a range of rewards, such as hotel stays, experiences, and other eligible purchases.
- Silver: To achieve Silver status, members must earn 2,000 status points or stay 10 eligible nights in a calendar year. Silver members earn 50% more points than Classic members, enjoy early check-in and late check-out (subject to availability), and receive a welcome drink and gift upon arrival.
- Gold: To achieve Gold status, members must earn 7,000 status points or stay 30 eligible nights in a calendar year. Gold members earn 75% more points than Classic members, enjoy early check-in and late check-out (guaranteed), receive room upgrades (subject to availability), and have access to a dedicated customer service hotline.
- Platinum: To achieve Platinum status, members must earn 14,000 status points or stay 60 eligible nights in a calendar year. Platinum members earn 100% more points than Classic members, enjoy early check-in and late check-out (guaranteed), receive room upgrades (subject to availability), have access to a dedicated customer service hotline, and receive personalized welcome amenities.
Earning points
- Members of ALL – Accor Live Limitless can earn points for eligible hotel stays and for eligible purchases made at participating Accor Hotels brands and partners. Here are some of the ways members can earn points:
- Hotel stays: Members can earn points for eligible stays at participating Accor Hotels brands. The number of points earned per stay varies depending on the brand, the rate booked, and the member’s membership tier.
- Partners: Members can earn points for eligible purchases made with program partners, such as car rentals, airlines, and retail brands. The number of points earned per purchase varies depending on the partner and the member’s membership tier.
- Experiences: Members can earn points for booking eligible experiences, such as spa treatments or restaurant reservations, through the Accor Hotels website or mobile app.
- Promotions: ALL – Accor Live Limitless offers members various promotions and bonuses throughout the year, allowing them to earn additional points for their hotel stays or eligible purchases.
- Meetings and events: Members can earn points for hosting meetings and events at participating Accor Hotels brands.
The number of points earned varies depending on the type of activity and the member’s membership tier. Members can track their points balance and transaction history through their ALL – Accor Live Limitless account.
Redeeming points
- Members of ALL – Accor Live Limitless can redeem their points for a range of rewards, such as hotel stays, experiences, and other eligible purchases. Here are some of the ways members can redeem their points:
- Hotel stays: Members can use their points to book hotel stays at participating Accor Hotels brands. The number of points required for a stay varies depending on the brand, the location, the room type, and the time of year.
- Experiences: Members can use their points to book eligible experiences, such as spa treatments, restaurant reservations, or tours, through the Accor Hotels website or mobile app.
- Partners: Members can use their points to make eligible purchases with program partners, such as car rentals, airlines, and retail brands.
- Donations: Members can choose to donate their points to one of the program’s partner charities.
- Other rewards: Members can redeem their points for a range of other rewards, such as concert tickets, gift cards, or merchandise.
The number of points required for each reward varies depending on the reward type and the member’s membership tier. Members can redeem their points through their ALL – Accor Live Limitless account or by contacting the program’s customer service team.
Benefits and perks
ALL – Accor Live Limitless offers a range of benefits and perks to its members, with the level of benefits increasing as members move up the membership tiers. Here are some of the benefits and perks members can enjoy:
- Exclusive rates: Members have access to exclusive rates and discounts on hotel stays at participating Accor Hotels brands.
- Early check-in and late check-out: Depending on their membership tier, members can enjoy early check-in and late check-out, subject to availability.
- Room upgrades: Depending on their membership tier and the availability of rooms, members can receive room upgrades to a higher category than they booked.
- Welcome amenities: Depending on their membership tier, members can receive personalized welcome amenities, such as complimentary drinks or snacks, when they check into a participating Accor Hotels brand.
- Priority check-in: Depending on their membership tier, members can enjoy priority check-in at participating hotels.
- Points earning and redemption: Members earn points for eligible stays and purchases and can redeem them for a range of rewards, including hotel stays, experiences, and other eligible purchases.
- Lounge access: Depending on their membership tier and the participating hotel, members can enjoy access to hotel lounges, which may offer complimentary drinks, snacks, and other amenities.
- Dedicated customer service: Depending on their membership tier, members can access a dedicated customer service hotline, which can provide assistance with booking, reservations, and other program-related inquiries.
The specific benefits and perks available to members vary depending on the membership tier and the participating Accor Hotels brand. Members can view their benefits through their ALL – Accor Live Limitless account or by contacting the program’s customer service team.
Partner offers
ALL – Accor Live Limitless has a wide range of program partners that offer additional earning and redemption opportunities for members. Here are some of the partner offers available to members:
- Airlines: Members can earn points by booking flights with participating airlines, such as Qatar Airways, Etihad Airways, and Emirates. Points earned can be redeemed for hotel stays or other eligible rewards.
- Car rentals: Members can earn points by booking car rentals with participating car rental companies, such as Avis, Hertz, and Europcar. Points earned can be redeemed for hotel stays or other eligible rewards.
- Retail partners: Members can earn points by making eligible purchases with retail partners, such as Apple, Nike, and Amazon. Points earned can be redeemed for hotel stays or other eligible rewards.
- Financial partners: Members can earn points by using participating credit cards, such as American Express, to make eligible purchases. Points earned can be redeemed for hotel stays or other eligible rewards.
- Entertainment partners: Members can earn points by booking tickets for concerts, shows, and other entertainment events through participating partners, such as Ticketmaster and Live Nation. Points earned can be redeemed for hotel stays or other eligible rewards.
The specific partner offers available to members may vary depending on the member’s location and the participating Accor Hotels brand. Members can view the full list of partner offers through their ALL – Accor Live Limitless account or by contacting the program’s customer service team.
How to join
Joining ALL – Accor Live Limitless is free and easy. Here’s how to join:
- Go to the ALL – Accor Live Limitless website: Visit the ALL – Accor Live Limitless website (all.accor.com) and click on the “Join now” button.
- Enter your details: Enter your personal details, such as your name, email address, and phone number. You will also need to create a password for your account.
- Opt-in for marketing communications: Choose whether you would like to receive marketing communications from Accor Hotels and its partners. You can opt-in or out at any time.
- Review and accept the terms and conditions: Review the program’s terms and conditions and click on the “I agree” button to accept them.
- Complete your registration: Once you have reviewed and accepted the terms and conditions, click on the “Complete registration” button to finish creating your account.
- Start earning and redeeming points: Once you have created your account, you can start earning points for eligible stays and purchases at participating Accor Hotels brands. You can also redeem your points for a range of rewards, including hotel stays, experiences, and other eligible purchases.
It’s worth noting that membership tiers are based on the number of points a member earns in a calendar year, so the more points you earn, the higher your membership tier and the greater your benefits and perks.
Final Thoughts
ALL – Accor Live Limitless is a comprehensive loyalty program that offers a range of benefits and perks to its members, including exclusive access to member-only rates, early check-in, and late check-out, and the ability to earn and redeem points for a variety of rewards. The program has a straightforward points system that allows members to earn points for eligible stays and purchases at participating Accor Hotels brands, and these points can then be redeemed for a range of rewards, including hotel stays, experiences, and other eligible purchases.
Overall, if you are a frequent traveler and enjoy staying at Accor Hotels brands, signing up for ALL – Accor Live Limitless could be a worthwhile investment, as it offers a range of benefits and perks that can make your travels more enjoyable and rewarding.
FAQ
Sure, here are some frequently asked questions about ALL – Accor Live Limitless:
How do I earn points with ALL – Accor Live Limitless?
You can earn points by staying at participating Accor Hotels brands, dining at participating restaurants, and making eligible purchases with program partners.
How do I redeem points with ALL – Accor Live Limitless?
You can redeem points for a range of rewards, including hotel stays, experiences, and other eligible purchases. You can do this through the ALL – Accor Live Limitless website or app.
What are the membership tiers of ALL – Accor Live Limitless?
The membership tiers are Classic, Silver, Gold, and Platinum. Membership tier is based on the number of points earned in a calendar year, with higher tiers offering more benefits and perks.
What benefits and perks do I get as an ALL – Accor Live Limitless member?
Benefits and perks vary depending on your membership tier, but they can include exclusive member-only rates, early check-in and late check-out, room upgrades, welcome amenities, and more.
Is membership in ALL – Accor Live Limitless free?
Yes, membership in ALL – Accor Live Limitless is free.
How do I contact customer support for ALL – Accor Live Limitless?
You can contact customer support through the online contact form on the ALL – Accor Live Limitless website, by phone, live chat, or social media.
How long are my points valid for with ALL – Accor Live Limitless?
Points are valid for 12 months from the date they are earned. If you earn points within this 12-month period, your points will be extended for another 12 months.
Can I transfer my points to another member?
No, points are not transferable between members.
Can I earn points for bookings made through third-party websites?
No, you can only earn points for bookings made directly with participating Accor Hotels brands.
Contact Accor Hotels
Here are some ways to contact Accor Hotels:
- North America: 1-800-221-4542 or [email protected]
- Europe: +33 (0)1 45 38 86 00 or [email protected]
- Asia-Pacific: +65 6408 8888 or [email protected]
- Middle East & Africa: +971 4 567 8000 or [email protected]
Please note that these contact details are subject to change, so it’s always best to check the Accor Hotels website for the most up-to-date information.
